Return Policy for The Lightroom Presets
At The Lightroom Presets, we are committed to providing you with high-quality digital products that enhance your creativity. We also want you to feel confident in your purchase, which is why we offer a 30-day satisfaction guarantee. Please read our return policy carefully for full details.
30-Day Satisfaction Guarantee
We believe in the quality of our presets, and we want you to be fully satisfied with your purchase. If, for any reason, you are not completely happy with “The Ultimate Lightroom Presets – 100 Pack,” you are eligible for a full refund within 30 days of your purchase.
Conditions for Refunds
- Refund requests must be made within 30 days of the purchase date.
- You must provide proof of purchase (e.g., your order number and confirmation email).
- Refunds are only applicable if the product has not been downloaded. Once the product has been downloaded, we are unable to process refunds, as the item is considered used.
- If you encounter any technical issues or problems with the presets, please contact us first so we can attempt to resolve the issue.
Exceptions
We do not offer refunds for:
- Products that have been downloaded.
- Refund requests made after the 30-day guarantee period.
How to Request a Refund
To request a refund within 30 days, please contact our support team at [your contact email]. Provide your order number and explain the reason for your request. If your refund request meets the above conditions, we will process it promptly.
Technical Assistance
If you experience any technical issues with your download or the presets themselves, our support team is here to help. We will provide you with assistance or a replacement file if necessary.
Changes to This Policy
We reserve the right to update this return policy at any time. Any changes will be posted on this page, and the updated policy will apply to all future purchases.